Colive
- Security deposit retained for an offer without consent Open
Rahul Sanjay Kunte filed this complaint against Colive on Jul 19, 2022
Resolution Demanded:
Refund
I moved into Colive Golden Square *** on **th May **** and moved out on **th June ****. The security deposit was supposed to reach my bank account on the **th of July ****. Instead of the deposit, I received an email that mentioned my deposit being retained for a "Double Your Deposit" scheme. I did not opt for this scheme and my deposit has been kept without my consent and knowledge. The email asks users to fill out a cancellation form to opt out of the scheme. Of course, the email gives no information whatsoever about where to find this cancellation form and where to submit it. I have tried talking to the property manager, he said he doesnt know anything and cant help me out. I filled a ticket on the website and there has been no progress. I tried contacting them on Whatsapp and again there is no response. I do not know what to do now.
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