Vu
- Screen cast not working Open
Avinash Kumar filed this complaint against Vu on Feb 17, 2020
Resolution Demanded:
Refund
Replaced
Damages
I purchased a Vu ***cm (**) Full HD Smart LED TV from online.
Product : TVs
FSN:
TVSEHPK*ZABW*JFC
WID: VU*****
[IMEI/Serial No: W*Y G****I**H*L**
**** ]
Problem description :- The screen cast feature is not working with any device available at my home (Redmi MI Note *, Redmi *S Prime, Micromax Canvas Laptab LT***), I registered a complaint to their service center and the engineer also visited. But the same was not resolved and they said that its firmware is not compatible with MI or several other devices thats why screen cast will not work. I want to know why they did not mentioned the same information on their website that the TV functionality will not work with selected devices only. My purpose to buy this TV was majorly using the screen cast feature but its failed. I want refund of amount so that I can purchase another TV to fulfill my need.
Note : TV is currently under warranty
Thank you.
Are you brand?
Are you Lawyer?
Vu
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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