Royaloakindia com
- Royaloak Warranty claim issue Open
Sugavanan filed this complaint against Royaloakindia com on Jul 02, 2024
Resolution Demanded:
Replaced
I purchased the Royaloak Texas American Leatherette Recliner Chair last November, and the warranty is valid for one year from the date of purchase. However, the seater has shifted to one side, making the recliner unusable. After contacting Royaloak, they rejected my request, citing it as usage damage based on the provided images and stated that it can only be resolved through paid service. I find this unfair since I ordered it online, and the delivery was made to Krishnagiri, which is *** km away from my location, incurring an additional cost of **** INR for transportation. Now, they are refusing to honor the warranty claim. Can you please assist me in resolving this issue?
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Royaloakindia com
Dell
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