Amazon.in
- Return and refund not initiated Open
Deepak filed this complaint against Amazon.in on May 11, 2019
Resolution Demanded:
Refund
My Oder Number:- ***-*******-******* renew( Apple iPhone * (Black, ** GB). The phone getting heat on call and charging, camera alignment is worst. I request to customer care for return and refund. Today delivery boy has visited my office to pick my phone at **:** am. That time I was not at the office. I already mentioned my office time is **:** am to *:** pm.
After reaching the office, I called to him. He updates me he will come at *:** PM. After some time, Amazon calls me that your pickup order cancels as per your confirmation. But I did not have any confirmation like this. Then they said ok we will update delivery boy. They will reach on right time. Again I have called to the delivery boy at *:** PM. I think this type of service makes me feel a fraud.
And now he says we are waiting for approval that EMIE number not match. That time I got shocked what he saying. Without apple id can we get IMEI number. He has updated wrong IMEI Number without check the phone. It's pending from the last ** days no one come to pick the phone. They are making a fool.
Are you brand?
Are you Lawyer?
Amazon.in
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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