Paio accessories
- Refusal to refund the amount Open
Nisha Bedi filed this complaint against Paio accessories on Apr 25, 2022
Resolution Demanded:
Refund
Damages
I ordered a pair of shoes from Paio accessories website. The shoe I received was of extremely cheap quality, had bad finishing and was quite loose alongwith discomfort in wearability. This is a prepaid order. I requested for the process to return the product and get my money refunded. The management refused and is forcing on either exchange or provide store credit valid for one year. I told them I'm immigrating and store credit will be of no use. In addition, i did not like the quality of your product at all and why should I be forced to buy from your store when I did not like the quality. I requested them repeatedly that I do not want to spoil customer experience and want a win win situation to which they outrightly refused sighting only special cases for monetary refund. It's strange I need to fight for my own money and that too for substandard products. Despite me following all protocols yet I am treated with such inhumanity.
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Paio accessories
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