Edterra edventures Pvt Ltd
- Refund of Amount Paid Open
Tarun Mittal filed this complaint against Edterra edventures Pvt Ltd on Dec 14, 2020
Resolution Demanded:
Refund
We came to know about an ** day trip organized to NASA by DPS Sector ** Gurgaon through an agency Edterra. In the letter received from school we were introduced to the Edterra and also process along with fee for the trip. We were asked to pay total of ***,*** for the trip in a phased manner. Initial registration fee of Rs **,*** out of which **,*** was non-refundable and then *,**,*** payable along with the visa documents and balance of **,*** after visa or ** days prior to departure.
Tentative dates for travel to NASA was in June ****.
We have paid registration and *,**,*** in order to apply for visa. However before we could get a visa appointment Covid restrictions came from US consulate and Govt of India regarding banning international travel.
Edterra and school informed us that the travel has been canceled and that there will be no trip to NASA in June. When we asked for refund the school asked us to coordinate with the Edterra directly. The school initially facilitated the discussions after that the discussions broke down. Edterra wanted to confirm if parents would agree to travel before Nov **** for a travel to any place in ****. Looking at Covid situations and due to uncertainty most of the parents agreed not to make their children travel outside the country even in ****. And asked for the refund of the entire amount. However Edterra has denied giving any refund saying they have booked tickets and hotels and hence cannot pay. They have not provided any proofs or any document in this regards and have not communicated for last * to * months. We want to go ahead with legal options now.
Are you brand?
Are you Lawyer?
Edterra edventures Pvt Ltd
AirIndia Express
"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."
Sulinder Singh
Related Complaints
Edterra edventures Pvt Ltd - Cheating by Edterra Edventures Pvt ltd Closed
Edterra Edventures pvt ltd has cheated hundreds of parents by wrongfully keeping the advance paid by each one of them to the tune of Rs *.* Lacs each while not providing any services with regards to the proposed educational trip to USA. There a...
Jan 28, 2021 by Anurag jain
Edterra edventures Pvt Ltd - Refund of Amount paid Closed
Cancellation students USA trip due to corona as per govt.policy...
Dec 23, 2020 by Mr.Narendra Daji Rode
Edterra edventures Pvt Ltd - Refund of paid amount Closed
My daughter is a student of The Bishop's Coed School, Kalyani Nagar, Pune. Edterra Edventures Pvt Ltd had approached The Bishop's Coed School, Kalyani Nagar, Pune to conduct a study tour bof France and Spain in the April ,**** for the students ...
Dec 11, 2020 by Richard Paul
Edterra edventures Pvt Ltd - Refund of Amount paid Closed
Edterra Edventures Pvt. Ltd., has taken full advance for an education trip organised through school to France and Spain. The trip was supposed to be scheduled some time in April ****. The dates were to be finalised after the visa processing is ...
Dec 11, 2020 by AMIT JAYSUKHLAL SHAH
Edterra edventures Pvt Ltd - Refund of Amount Paid Closed
Edterra edventures Pvt Ltd is not refunding the amount of Rs ****** paid to them for education tour of my daughter to Spain & France. Tour was tentatively scheduled in May **** and got cancelled due to Covid Epidemic. Company now refuses to ref...
Dec 10, 2020 by Saurabh Shinde