Amazon.in
- Refund not received Closed
Mangesh Ballal filed this complaint against Amazon.in on Sep 07, 2020
Resolution Demanded:
Refund
I had ordered * Nilkamal CHR **** MBG plastic chairs on **st July **** at Nanded from Amazon.in & the seller was Kmax Nilkamal. Each chair was worth RS *** & the total amount was RS ****. Order had been delivered on **th August ****. Out of * chairs, * chairs were good but * chair was damaged. I had made replacement order for the damaged chair on **th August ****. Till **th august the package had not been dispatched & suddenly the replacement order had been cancelled by the seller on **th august ****. I had approached the Amazon customer team member on **th august **** for the above said issue, the customer team member had given me the reason that the seller had cancelled the replacement order of * chair , he had assured me that refund will be given in *-* days. But till **th august refund was not given, I had again approached Amazon customer service on **th august , that time they had created new return pickup & the return was scheduled on **th august. But return had not occured. So again on **st august I had approached Amazon furniture department, they again had created new return pickup which was scheduled on *st september **** but till today there is no return pickup nor the refund given. As the issue had not resolved, I had sent mail to cs-reply@amazon.in about the issue on *nd September **** but till today Amazon has not given any response to the mail. Amazon has wasted my money & time.
I request Voxya to help me to receive my refund.
Are you brand?
Are you Lawyer?
Amazon.in
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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