Brandfactory Online - Exchange not processed ^Open

Referring to my complaint number BF*********** against order number ****** dated **th February, ****. It has been approximately a month since I have raised this exchange request, but no delivery executive has come to pick up the product. I ha...

Mar 13, 2021 by Diksha Miglani

Brandfactory Online - Incomplete partial order received ^Open

I had ordered multiple clothes in single order (#******) via brandfactory app. But after delivery found that * items are missing. I had order Force NXT Trunks pack of *, but received only * (red color), Blue one is missing. And ordered Pink & B...

Dec 16, 2020 by Rahul Panchal

Brandfactory Online - Size issues No response on exchange request ^Open

I really fed-up with the service of brandfactory and extremely disappointed after I placed an order on Brandfactoryonline.com website. I couldn't even reach them over the phone @ *********** which is mentioned on the website to escalate this is...

Oct 01, 2019 by Balaji Patchipulusu

Brandfactory Online - Package not delivered ^Open

I have requested for exchange of * apparels that I had ordered. The As per policy they were suppose to deliver new product in * days. But its been ** days now and they don't even know when the initial product was picked up from my place. They j...

Aug 02, 2019 by Tejas Keswani