Aurelia
- Refund not received Closed
Priyanka Sharma filed this complaint against Aurelia on Sep 25, 2020
Resolution Demanded:
Refund
Had placed my order on *.*.**** and due to sizing issues i wanted to exchange the product but as you do not have exchange policy i had to return the product. Order was reverse picked up on *.*.****.
Till date i am waiting for my refund to be initiated. I have called up customer care atleast ** times . Sometimes they say due to some technical issues refund was not processed and now they have done the same. Today i called up and again the person is saying that due to some technical error refund was not generated by the finance department and now again i have to wait for another week to get my refund back.
As a customer i am really disappointed by Aurelia's services and i promise i will never shop from them ever again.
I want my money back today only as i wanted to shop for navratri but due to Aurelia i will not get a chance to wear new clothes for my special day.
Just hate Aurelia and there team.
Disappointed Customer,
Priyanka sharma
Are you brand?
Are you Lawyer?
Aurelia
OYO Hotels
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
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