Ajio
- Refund not processed Closed
Nalin Agrawal filed this complaint against Ajio on Nov 18, 2022
Resolution Demanded:
Refund
Damages
So i ordered an Jacket from AJIOlife Order id : FN**********
. I tried to return it because of size issue . i raise a return request. They don't pickup. I follow up for * weeks before they pickup. When the jacket is returned, my refund is cancelled because the product reached to the warehouse is not what i returned. I cross check with Pickup guy, who confirms that he doesn't pickup any product without cross checking in his phone(which has product details). So basically some goofup in supply chain from their side. When asked for refund they said, we have returned your product back to you. Wait for it , after receiving send us the images and we will process the refund. When i do that they refuse . So in all this , i have been following up from AJIOlife from past * months and all they do is keep denying their supply chain goofup, which i can easily prove. I have even asked them to cross check with delivery guy.But they don't want to do that. Complete lack of customer service,
Are you brand?
Are you Lawyer?
Ajio
PayTM
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Kushal Prahladbhai Prajapati
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