Refund not made

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Rehlat

- Refund not made ^Open

Nasheit Showkat Shah filed this complaint against Rehlat on Dec 07, 2024

Resolution Demanded:
Refund
Damages

Subject: Refund Not Processed by Rehlat Despite Policy Timeline

Message:

I booked a hotel through Rehlat on **-Oct-**** with Booking Reference Number RCO*******. As per their refund policy, the refund was to be processed within ** business days, but it has now been more then ** business days, and I have not received the refund.

I have made multiple follow-ups via emails and calls, but Rehlat has failed to address the issue or provide any resolution. This delay has caused significant financial and mental distress.

I request Voxya to intervene and help me get my refund of ***.**USD along with compensation for the inconvenience caused.

Details of the Booking:
• Booking Date: **-October-****
• Amount Paid: INR *****.***
• Refund Due Date: within **-** Business days
• Mode of Payment: Credit Card

I have attached all relevant documents, including booking details, proof of payment, and communication with Rehlat, for your reference.

Thank you for your assistance.

Sincerely,
Shah Nasheit
+**-**********
shah.nasheit@gmail.com