Make my trip
- Refund not made on cancelled booking Open
Murali Kumar Singamsetty filed this complaint against Make my trip on Dec 14, 2022
Resolution Demanded:
Apology
Refund
Due to technical issues, Flight SQ-** was delayed **+ hours by Singapore Airlines. This disrupted my entire travel plans, so I had to cancel. Called Makemytrip for cancellation & refund on Nov **th, **** as soon as I was informed by Singapore Airlines of the flight disruption. I have called and e-mailed Makemytrip customer service numerous times for a refund to no avail! When I request to speak with supervisors, the CS agent either drops the call or informs me the supervisor is not available. Meanwhile, Singapore Airlines refuses to process the refund as the booking was made through Makemytrip.com
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