Tata Cliq luxury
- Refund not issued Open
Rahul deva filed this complaint against Tata Cliq luxury on Nov 09, 2024
Resolution Demanded:
Refund
received a damaged product so I returned it immediately after receiving the product, on the same day itself it was collected back by the courier. After two days I received a message that the product failed quality check. I contacted the customer care and first they said I had returned a different product i.e wrong product, I was shocked and stressed after hearing this as it is an expensive product. I escalated the call to the supervisor then he said that the product is damaged and they need * days time to investigate the issue. * days passed no information was shared. After * days (approximate) I called them again they said me to wait for another **-** hours. I told them that I have the unboxing video and pictures of damaged product and if they need it I will share it with them. * days passed again, now when I called, a new story I heard from them that the product box is damaged during transit that's why quality check failed. I saw the unboxing video again and product box was also damaged. I shared the pictures and unboxing video of the damaged product with them on * Nov ****. Still waiting for my refund. No response from them. Every time I had to contact them. Pathetic Customer Care.. Seriously!! Fraud Sellers on the platform looting Customers hard earned money.
Are you brand?
Are you Lawyer?
Tata Cliq luxury
Airtel Digital Tv
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
Raja Rajangam
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