naukriplace.com
- Refund not given Open
Sreemanta Sinha filed this complaint against naukriplace.com on Jun 16, 2019
Resolution Demanded:
Refund
Damages
I received a call from Naukriplace.com on June *, ****. They said they will guarantee a job so I registered for Rs. ****.
I was then transferred to Nishant Roy (**********). He asked me to pay for * reports which will be used. *. Interview Cracker (Rs. **** + **% GST = Rs. *****), *. Acceptance Letter (Rs. ***** + **% GST = Rs. *****), and *. Social Linkedin Profile (Rs.***** + **% GST = Rs. *****). (Transaction Code ****). He said that the registration fee is non-refundable but the * reports costs will be refunded once I get the job.
He then asked me to pay a security deposit of Rs. ***** which would again be refunded once I get the job. I finally grew suspicious and refused to pay anything further and asked for a refund. After much discussion, Nishant said he would put in my refund request. I also sent a mail for the refund. Nishant called me on June *, ****, to confirm the refund request which I confirmed.
On June **, ****, Nishant called and transferred me to the accounts department to process the refund. The person said I would have to go through the same process as I did to pay for the * reports with Transaction Code **** which is the refund code. He assured me that they have blocked the bank gateway and this was required to generate a refund code on their end and to get the bank gateway details. He said that no money would be debited. Like a fool, I did it for the Interview Cracker and saw that my account was again debited for Rs. **,***. When I brought this to his notice he said that it would get reversed along with the refund of the original Rs. *****. He kept asking me to proceed with the remaining reports but I refused and said that once this is refunded I will proceed. He was to send me an email as proof of the refund but he never did. I then spoke to the Accounts Manager and told him what has happened. He said that it will get reversed by the evening and to proceed with the other reports, I again refused and said I will wait for the reversal. Needless to say, it was not reversed. I request a full refund of Rs. *****.
Naukriplace.com is using the desperation of the unemployed to their own benefit. I have attached the refund request mail I had originally sent. Please help.
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1 Supporters
naukriplace.com
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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