Travolook
- Refund not given for cancelled ticket Open
Vipul Agarwal filed this complaint against Travolook on Jan 13, 2022
Resolution Demanded:
Refund
I booked a ticket with Travolook with Ref id REF********* on *th Jan ****
The money was deducted from my card and the website showed that booking was under process & I would be update in ** mins.
After ** mins I get a mail that " Your booking is Cancelled due to fare expiration" and payment would not be processed.
However money was already deducted. The website showed that refund would be processed within *-* days. However money has not been refunded till date. They are not replying to mails. when calling on customer care they put the call in queue and then cut the call after few minutes.
Please help.
Are you brand?
Are you Lawyer?
Travolook
MakeMyTrip
"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "
Vishal Pawar
Related Complaints
Travolook - TRAVOLOOK ticket cancelled Closed
I had not received a refund on travolook upon cancellation of my tickets. Although I understand that the issue was on **-**-****. I was only able to file the complaint because i was clearing out my storage and found my booking from travolook an...
Apr 05, 2024 by Selvanathan
Travolook - Refund for cancellation of flight ticket Closed
My flight from Chandigarh to Hyderabad got cancelled by the agency Travolook on May **, ****. It has been nearly a year but I didnot get my full refund. I have contacted the customer care of travolook ***+ times but it is of no use. ...
May 03, 2023 by Srija Voruganti
Travolook - No refund even after 8 months Closed
I tried to book a flight from Mumbai to Chennai with reference no.REF********** on **/**/****, I paid for the booking but later it was cancelled from TRAVOLOOK's side. I was supposed to get my REFUND within * week of the cancellation but it has...
Mar 28, 2023 by Debasis Baliar Singh
Travolook - Outstanding refund from last 10 month Closed
My flight ticket dated *nd May **** cancelled by Travolook for booking price difference and after * month partial amount is refunded. From last * month I have called more than ** times and wrote mails to Travolook for refund but till the date i...
Mar 25, 2023 by Tushar Sail
Travolook - Refund Not Received Closed
We have been following up for the refund against cancelled ticket since last May ****. Booking reference number : REF********* Customer Care team just abruptly disconnects the call or keep call on hold. Very pathetic service...Irresponsib...
Jan 24, 2023 by Shwetha S H