Airtel Broadband
- Refund not followed through Open
Vasanth Kumar Paramasivam filed this complaint against Airtel Broadband on Feb 04, 2020
Resolution Demanded:
Refund
I have applied for an Airtel Xstream fiber connection on *nd Jan **** and was charged an amount of INR **** via netbanking after their salesperson ensured fiber availability in my area. It was only after a week they seem to remember that fiber facilities are not available in my area and promised me to refund my amount within * working days. I waited ** days for a refund, then proceeded to contact their customers support via email. Again I was promised a refund within * working days but it has more than * weeks(** working days) and i am yet to recieve my refund. And there is literally no way to phone their customer support from a non airtel number.
CAF No: *********
Transaction Id: *********
Are you brand?
Are you Lawyer?
Airtel Broadband
GoFirst Airlines
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
Kimi Shrivastava
Related Complaints
Airtel Broadband - Broadband Wifi not working since last 1012 days Closed
I am complaining about broadband/wifi service which is not working properly since last **-** days but Airtel is not responding properly. After several escalations on Airtelapp &so much calls with Airtel customer care still problem not resolved....
Jun 13, 2024 by Ritesh Pankaj
Airtel Broadband - Airtel broadband down most of the time Closed
Its been * weeks we are facing frequent interruption on our airtel broadband. Me and my wife are working from home so we mostly rely on wifi but due to the outage our work is getting impacted. I called customer care but no help from them as we...
Jan 06, 2024 by Kritesh Mehra
Airtel Broadband - Not received refund 60 days passed Closed
Ordered for airtel broadband but manager informed service not available in particular area. If service not available why did they get money...? Its been more than * months but still not refunded. Poor response from the installation people. Kind...
Dec 14, 2023 by Aravind Chinraj
Airtel Broadband - Did not get the benefits I was promised Closed
I order airtel broadband connection. Airtel representative came and explain the benefits of broadband plans . So I choose * year plan worth ***** rs. ( I paid in advance )in which I was promised to get ott apps like airtel extreme, Netflix, hot...
Nov 26, 2023 by Gagandeep kaur
Airtel Broadband - Airtel broadband not working Closed
My connection is lost since * days and technician has also visited they denied they can't do anything in this and asked me to close my connection. The same thing they initiated to customer care also still airtel representatives not giving me re...
Oct 06, 2023 by Shubham jain