- Refund needed ^Open

Saravanan Prakasam filed this complaint against QNET India Vihaan Direct Selling India Pvt Ltd on May 19, 2020

Resolution Demanded:
Refund

My Name is Saravanan from Chennai .Two months back,Meiyappan invited me a meetingin a coffee shop and then he told that we will do the business together. I am earning **k /month.Start up Investment cost will be around *lakhs.But I told him ,without knowing anything about business and details how could i invest money .He replied i will be responsible for your money and arranged a Personal Loan .I trusted him (Since my colleague ).I took personal loan and transfer the amount *.*lakh to his account on March **st .and he told that i will pay remaining money around **k for start your business.After that I asked him,what about the business ? he simply told ,if i exlain it you can't understand.Fisrst finish Basic things which you need to learn from Books and videos and he sent *books e-pdfs (parable of pipeline,Rich Dad poor dad,CopyCatting,network marketting,Prospecting) and also asked me to attend system session everyday.Likewise * month completed.I finished my books also .Then again he sent * videos (Welcome and *Building blocks,Secret etc).On May *th ****, i watched the Video ,Welcome and I was very shocked .They mentioned whatever money given by you they give a product with equivalent money value.Imeediately I called my friend and asked about where is my money ?Then only he revealed that he purchased Tripadvisor Product and He told that You will also refer your friends and if they came into business by you ,Then you will get Commission Rs **K per signup,Likewise if your refer ** persons,you will earn your money and like the system goes.I was shocked , I told him,I am interested in this business,I wont do this .I am not having mindset to do this business.He immediately arranged a meeting with his senior and tried to convince me.But i told him,I wont' do it like that .Then he asked me to wait for * to * days and read the books again to understand the business.I told I will wait for *days.But nothing going to change in my mindset .Later * days,I texted him ,I wont do this busines and refund my money back .Then only he revealed tat he purchased the product on March **st itself Without my knowledge and didnt consider any information with me.and He told it's already **days completed from the day of purchased product.So you dont have option to recover money.and we cant' do anything for your money.if you want to speak customercare you can complaint .You have only option ,come and do the business with me like that he told .I was cheated very badly by him .He abused my money Since I have more trust on him.
Then I asked him about product details,then only he gave IR ID and Registered email ID and password.(He secretly maintain all things with me ) and I have raised complaint request to global.support@qnet.net with all the proofs and screenshots.NCD Team Properly responsed my request and told that they will arrange a enquiry on my upline(friend) asked me to contact global support team for my refund request.But today I got a email states that Your refund request can't proceed further because Product purchase was made on March **st .awithin next *days you should made request .like that i got response from global support team.
This is not acceptable and again sent an email and called global support team that Please understand my situation first ,Then you should process my refund request because he created a email ID with my name and he updated his contact number for that regstred mail ID and I didnt signin any KYC douments.If you follow the law,the Product details should known the customer when upline made registration .In my case ,he broke that law,without knowledge of mine how can he simply purchased the product and also he wait for more than * month to reval those details to me.Please take necessary action with him and process my refund request.(Since I took personal loan)

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