Yatra.com
- Refund Issue Offered Resolution
Ankur Maheshwari filed this complaint against Yatra.com on Dec 21, 2019
Resolution Demanded:
Apology
Refund
Hi Team,
We have requested Thailand trip. We have been promised to given a specific package after paying amount of ***** Rs. It was confirmed by yatra that they are ready to give same itinerary at same package. * hours later they have added * thousands extra into it.
It was later on we were communicated that we will have to pay **% of total amount of package which is also a non refundable amount. We were not comfortable paying this much amount ** days before the actual trip. Now, when we are trying to connect to yatra employees , they are not responding to our emails and calls.
We have email communication and recorded calls with yatra employees in case if you want to have a look for investigation purpose. As we are not satisfied with the Yatra/employees, Could you please arrange a refund of amount Rs.***** as early as possible.
Are you brand?
Are you Lawyer?
Yatra.com
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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