Asus
- Refund for Rog 5 Open
Anand Kumar filed this complaint against Asus on Aug 27, 2022
Resolution Demanded:
Refund
Damages
I bought my Rog * phone on ** july **** and its almost * year and my motherboard got replaced my lower sub board got replaced and today i resubmitted my phone regarding new issues like my proximity senser not working network not coming Rog light not working speaker volume become too low battery heating issue and battery backup issue and about battery issues i already mention this issue on my previous rma still they didnt worked on it and seriously if i paid ** k on the phone i m facing almost every month new issues and i m a working professional so i m not able to give phone for all the small issues to the service center everytime and basically it is in warranty period so right now i m free for paying the money but after warranty who will pay Rs ***** for motherboard and Rs **** for lower sub board and today i resubmitted the phone and the agents are telling that may be motherboard issue and replacement i m not able to bare that much issues after my warranty because in warranty period when i m facing this type of issues so same types of issues i will face in the future so please provide me the refund of my phone and i wil going to complained for that in the comsumer forum regarding my phone experience beccause i m not satisfied with this phone i m facing new issues every month and its almost take ** to ** days for the service also and i have oneplus* phone which is almost * year old but i never visited oneplus service center please provide me a refund for that i have to take action against asus because **k rupees is not a small about if someone spend that much amount they must get that type of quality in it and i m not getting that quality for my phone please i m seriously fed up with this type of phone please asus dont break your trust with the customer just because of this type of issues i will loose my faith for asus and seriously may be next time i have to think thousand time before buying any asus products so please dont break my trust and provide me best resolution because seriously i cant take this phone i m seriously fed up with this phone and service for refrence i mentioned all the details below please find that
Model - AS ZS***K* *A/***/***G/*G
Serial no. - M*AIGF******Y*Z
RMA no - INXVN*****
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Preeti Anandan
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