Individual
- Refund amount not credited in my account Closed
V.PRAKASH filed this complaint against Individual on Apr 28, 2021
Resolution Demanded:
Refund
I had booked flight ticket through travolook.in on **/**/**** (at **.** P.M )from Chennai to Coimbatore for my journey on **/**/**** (Booking reference number : REF********* ) and the amount for the flight ticket Rs.*,*** /- was paid through my SBI credit card. Immediately after making the payment ,the above firm has cancelled my above booked ticket there self without any reason and informed me over phone (my number: ***** *****)that the flight ticket was cancelled and the refund amount will be paid with in ** days.
In this regard , I sent a mail on **/**/****regarding my refund amount and they replied that the amount will be refunded with in **-** days.
Once again ,I sent a mail on **/**/****regarding my refund amount and they replied that the amount will be refunded with in **-** days, but they not refunded my amount.
Again ,I sent a mail on **/**/**** & **/**/**** regarding my refund amount and they won't sent any reply to mail.
Again I call the phone over phone (No.**** *** **** ) on **/**/**** and they inform that the amount will be refunded with in two days.(i.e, the phone call was recorded and if needed it will be uploaded).
Till date the amount was not refunded to me.
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Individual
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