Goibibo and Air India
- Refund absurd credit shell compelling to pay more 100 percent as difference pay Closed
shaijal anakkorath filed this complaint against Goibibo and Air India on Nov 13, 2020
Resolution Demanded:
Refund
Replaced
Goibibo login id - **********
BOOKING ID - GOFLDANDA*A*D********** ( PNR W**X*I) (DELHI - KOZHIKODE TRAVELING DATE - APRIL ****, COVID ISSUE FLIGHT CANCELLED, AIR INDIA)
BOOKING ID - GOFLDANDF*B*D********** (PNR XS**NM) (COIMBATORE - DELHI TRAVELLING DATE - APRIL ****, COVID ISSUE FLIGHT CANCELLED, AIR INDIA)
BOOKING ID - GOFLDAND***CC********** (PNR Q*WKGY) (DELHI - KOCHI TRAVELLING DATE - APRIL ****, COVID ISSUE FLIGHT CANCELLED, VISTARA)
Above * bookings where made in march **** with goibibo, but due to pandemic situaion in april **** every flights where cancelled. Now am continuously trying to cancel and refund the same but the same option not available, only option available is credit shell and same to book for different date where as the price difference to pay. Basic problem with first two booking with air india is I have to pay another *** % more as price difference, what illogical and fraud happening here..they are claiming that my ticket was offer ticket but then Its not my issue, at-least refund my money or at-least provide my one passenger ticket for the same price (as booking covered for * passengers (* infant turn now above * years old)) Am ready to travel in single instead of three passengers so that i can cover the price difference with that, more my family who are co-passenger no plan to travel for a year at-least. The customer service of both goibibo and airindia are so pathetic, vistara at-least good and supportive. Goibibo even dont have any human customer care system , just a automatic bot and fooling around in loop. Kindly help me with the issue. am even ready to part a percentage of refund as fees on legally helping to claim my money back from these ruthless goibibo and Air India.
Shaijal
shaijalap@gmail.com
**********
I cannot pay more *** percent as price difference for air india ticket. Means my ticket price was **** (approx. ) and **** (approx.) , now as price difference am asked to pay another **** and **** respectively which is not acceptable. (Related to air india, first two bookings above)
My both tickets of air india contains * passengers. Am ready to travel alone. Then provide my single passenger ticket there by adjusting your absurd fraud price difference. or refund my entire amount.
Shaijalap@gmail.com
**********
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Goibibo and Air India
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"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "
Sibi
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