Tata Cliq
- Received an used old broken laptop covered in dust instead of the one I ordered Open
Vikalp Chauhan filed this complaint against Tata Cliq on Dec 03, 2020
Resolution Demanded:
Refund
Replaced
I had ordered a laptop from TATA CLIQ on *nd November **** for Rs.*,**,***. I received the parcel on *th November **** via Delhivery Courier. When I opened it, it contained an old and broken laptop covered in dust and insects crawling inside. The original laptop was not there instead a scrap old laptop with everything broken was inside. I was shell-shocked.
Since then I am trying to get my money back and have called numerous times to the TATA CLIQ helpline number, but every time they reply with their automated messages that we are working on this.
Its been more than a month and I don't see any positive reply from them and I am scared to death and on the verge of mental breakdown. Being backed by Tata brand I though it would be free of scams and that's why went for such high valued transaction online. I am very worried and depressed now and hope to get any kind of help in getting my money back.
Thanks.
Are you brand?
Are you Lawyer?
Tata Cliq
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Related Complaints
Tata Cliq - Used Item Delivered n Return Pick Declined Closed
I bought a watch with order ID: *********. The delivery guy did not turn up till Aug ** which was window for pick-up on ** Aug I went to my native and raise a ticket ID ******** saying that feck pick attempt was reported I was assured that when...
Aug 22, 2024 by Narendra Singh
Tata Cliq - Refund not done Closed
I ordered a black baiomi bag on ** july and I returned that product on ** july because of size issue. The product was picked up by the delivery partner but after two days I got to know that pickup was unsuccessful because of some issue mentione...
Jul 20, 2024 by Saji
I ordered Puma sneakers shoes from company Tata cliq on **rd June . I got a message on **th June that your package has been delivered successfully. But I have not received anything,not even a call from delivery boy,I have not asked for any OTP...
Jul 06, 2024 by Richa Manchanda
Tata Cliq - Account blocked with no information Closed
My account has been disabled with no prior intimation. I have been told that it is due to a high return volume but the products i receive are not in proper condition and are not of the material mentioned on the website. I have no option but to ...
Jul 04, 2024 by Sehrish Shuja
Tata Cliq - Money deducted from my account by TATA CLIQ but order not confirmed Closed
I ordered a jacket from TATA CLIQ and money was deducted from my account but they said that order was not confirmed and now I have not received my refund...
Jan 13, 2024 by Arpan Deb