Samsung India
- Received a damaged product Open
Krishna S filed this complaint against Samsung India on Jul 28, 2022
Resolution Demanded:
Order ID : ***********
Ordered at: Samsung shop online app
I have purchased a **" qled tv from samsung on **th of june **** and have raised a complient about the product received which is a damaged one. Forwarded csr copy, image details and everything to samsung before ** days from the today's date. Still now I haven't got any resolution. I got call from Escalation team and they keep on informing me to wait for sometime. As a customer, should we have to wait for a few month or years to get this resolved?
In the documention it clearly mentioned that the reverse pickup should be done with * days but samsung is not maintaing any ETA. I have escalated multiple times by dropping email to CEO as well but there is no resolution.
Are you brand?
Are you Lawyer?
Samsung India
Cleartrip
"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "
Madhu Chandra
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