Ebay India
- Purchase of iphone 6 - 128 GB - Space Grey Open
Nisha Prakash filed this complaint against Ebay India on May 30, 2017
Resolution Demanded:
Refund
Item ID: ************
I had purchased a iPhone * - *** GB - Space Grey from eBay.in (Record No: ***** and PaisaPay ID: ***********) on Mar **rd, **** for Rs.**, ***. The phone was delivered on **st March. After * days it started providing complaints with the mic.
I requested for a replacement and the new iPhone was provided on April **th. After a month of using the new phone, it started giving battery issues - it started switching off automatically. I took the phone to an istore and upon inquiry I was informed that the phone is infact a refurbished one and they could not find any record of it online.
I requested for a return of the product on May **th. The product is yet to be picked up from my premises. The dealer (diggital_estore with address Digital estore, No.*/**, Second Lane Beach, Near Parrys, Chennai - ******, Tamil Nadu) has stopped responding to both email (digital_estore@yahoo.com) and through phone (phone number: ***********).
I feel cheated by both eBay and its dealer Digital estore.
Thanks,
Roopak
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Ebay India
Swiggy
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Raunak Surana
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