Amazon
- Product not delivered after payment Open
Karthik moganti filed this complaint against Amazon on Feb 20, 2021
Resolution Demanded:
Refund
Received call from Amazon sales and promotion team contact nbrs ********** (sonam sharma) and ********** (Nitin). And they provided my residential address , as well as my last * transactions i made on amazon. And they confirmed if i make a prepaid payment for ****, i am eligible for free Dell laptop. Since they have all my personel details i believed and made payment to Paytm Payments bank , Noida Branch Acc nbr: ************ IFSC : PAYTM******* thru PhonePay.
Post the same, they have provided me the order confirmation via whatsapp nbr ********** and then later they called me again that i need to pay GST of INR ***** to get the order delivered. This is where i grew suspicious and asked them to refund the **** i made and they rejected the refund.
Amazon has shared all my confidential data to these people , with which they were able to do fraud.
I will be attaching all the details with me on this fraud. Please take prompt action on amazon for sharing customer data to fraudsters and help in getting me the refund of INR ****.
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Amazon
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
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