Fireboltt
- Product found defective No replacement refund as per customer demand Open
Vinod Kundra filed this complaint against Fireboltt on Oct 16, 2023
Resolution Demanded:
Refund
Damages
My order number is DHK-D-SIT**, and the smartwatch in question is model "FIRE-BOLTT SMART WATCH INVINCIBLE PLUS BACK SS" purchased on **-Aug-** (on Vijay Sales website) & received on **-Aug-**. However, upon receiving the product and attempting to use it, I immediately noticed several issues that rendered the smartwatch inoperable. I promptly reached out to the customer support on **-Aug-**** to report the issues and later on **-Aug-**** (after * days from filing the complaint) , got approval for replacement. After explaining the situation, I was informed that a replacement unit would be sent to me and that the faulty smartwatch would be picked up for further inspection. After repeated reminders, the Watch got picked up on * Sep & got confirmation from Fireboltt on * Sep. But still now no replacement given, no even any response from their team. Now I want my full refund, no need the watch, this brand is more required
Are you brand?
Are you Lawyer?
Fireboltt
Travolook
"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."
Sainathan G Iyer
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