Amazon
- Product delivery Open
Nanavattula Bharat kumar filed this complaint against Amazon on Jun 05, 2020
Resolution Demanded:
Apology
Replaced
Damages
I ordered a Kotak Tv on Amazon India website and the product was expected to be delivered by **th of March but due to lockdown it got delayed so I agreed to wait but after lockdown when I contacted them to reschedule the order they are saying that the product has some issue and I need to wait for * days as there would be some issues I waited for * month more and contacted support * times regarding the same issue and they are now saying that the product should be cancelled and re-ordered which is a big mess as I ordered it using Bajaj emi card and I will not get refunded....they are not even responding correctly and they are closing chat when I am asking them about the issue without my permission this is unacceptable and action should be taken on this
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