Dunzo delivery
- Price mal practice in Dunzo Open
Charan Kumar filed this complaint against Dunzo delivery on May 29, 2021
Resolution Demanded:
Refund
Replaced
*) Dunzo show a price at the time of placing the order.
*) The order gets delivered and invoice amount becomes higher then price quoted at the time of order placement. This is done with out customer's consent.
*) This essentially mean that they can show x price at the time of order placement, charge x+y where y doesn't have any upper limit if the seller is producing a invoice as per the customer service.
*) They cleverly charge this y amount when I come on to the platform to place next order and that to at the time of payment. Didn't understand why I wS paying this extra money the first time, reallized this after couple of instances.
Are you brand?
Are you Lawyer?
Dunzo delivery
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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