Airtel
- Postpaid Airtel Internet speed issue Closed
Satish filed this complaint against Airtel on Feb 05, 2020
Resolution Demanded:
Refund
Replaced
Hi ,
I have raised the complaint about Internet speed issue on **th Jan ****, But Airtel customer care executive not resolved my issue from yet and they are not sure about when could be resolved network issue. They said Airtel will be charge the bill amount even if I am not able to use their internet. If am unable to use their internet why should I pay bill ?
After raised technical issue request they are not act on the request. They not aware about their SLA.
Why should I pay bill to Airtel if they are unable to provide services. Airtel executive still if u are able to access internet till month u will receive bill and u have to pay. It seems to complete harresment of costumer and wrong Airtel policy it should be change.
Pls find below service request number
Airtel Service Request via Reference No. **-************* for your Airtel Mobile. The same will be closed within Next ** Hours.. To check the status, SMS SR (ref. no.) to ***.
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