Jeeves.co.in
- Poor/no service and response from Jeeves for my dead VU tv (its dead for 3 weeks now) Closed
Akshay Kanhere filed this complaint against Jeeves.co.in on Jun 30, 2018
Resolution Demanded:
Apology
Replaced
Damages
It has been ** days now (today is **th June), since I had registered a complaint /service request for my vu TV that is not turning on [case ID: *F**ewjcsth-*******]. Around ** days back * service engineer from Jeeves came, checked the TV, took pictures of product serial and shared it with someone saying 'it is being forwarded to company to get spare part/motherboard, they will come and replace the part within * working days'.
I have been trying to track the progress since then but everytime I call Jeeves customer care they tell an ETA of * more working days. Everytime they tell that it is under' part-pending' status!
Now they stopped responding to my followup mails as well.
This is very poor service for which I have paid.
Are you brand?
Are you Lawyer?
Jeeves.co.in
Samsung
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Kshitiz
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