HDFC Credit cards
- Personal Loss & Trauma Open
Alok Patro filed this complaint against HDFC Credit cards on Dec 05, 2018
Lost my HDFC Moneyback credit card, blocked it to avoid misuse. Chose to discontinue services after HDFC support centre confirmed that the points could be redeemed online within ** days of closure.
However after many attempts, my reward points worth Rs. **** went unused due to incorrect support from customer support. (Twice sent physically filled forms for Address Change & Voucher Redemption as per advice of HDFC call support)
Approached senior management team, after almost *-* months they kept hanging the matter with assurances over mail, but in the end a clueless executive calls and says the points cannot be redeemed now that its past ** days of card closure.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
HDFC Credit cards
Resolved
Frustrated? File a Complaint
Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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