PayTM
- Paytm fastag Closed
Suraj Jain filed this complaint against PayTM on Dec 30, 2019
Resolution Demanded:
Refund
Replaced
I ordered a Paytm Fastag from my Paytm account on **th November. After some delays it was delivered to me on **th December around **am. But my paytm account got deducted for Rs. ***/- in two transactions between *am to *am on **th December (that is before even I received my Fastag). Later in the day when I investigated myself, it is found that the Paytm Fastag delivered to me had a different barcode whereas the Fastag linked to my Paytm account had some other barcode number. So, it was clear that the Paytm team had done some mess-up and incorrectly sent me different Fastag. The person who had received the Fastag which was linked to my Paytm account seem to have used it for Toll payments & it got charged to my account. I immediately raised a complaint to Paytm under their **/* support link on Paytm app itself. That complaint is not responded yet and still open. I have been also trying to call their helpdesk number for almost * days now and it is never working as it is always busy. I also tried contacting the Paytm care team on their Twitter handle but so far nothing is helping. I am not able to take my car on the highways since the Fastag I have is not linked to my account and cannot be used. I have paid Rs. ***/- initially to order the Fastag and then additional Rs. ***/- got deducted from my account due to the mismatch of the Fastag barcode numbers. I need the Rs. ***/- refunded to my account and want my home delivered Fastag linked to Paytm account immediately. Need help with this.
Are you brand?
Are you Lawyer?
PayTM
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
Related Complaints
PayTM - FRAUD OR UNAUTHORIZED TRANSACTION Closed
This is an unauthorized fraud transaction done through my Paytm account, amount was deducted from my postpaid account without my knowledge and this was done in BigBasket.I even spoke with the Bigbasket team they also sent the mail that no or...
May 08, 2024 by SAI SRUJAN
PayTM - Package not delivered but status showing delivered Closed
Dear Team, Ref to my Paytm order number- *********** which is been shipped wide xpressbees Tracking number *************** & same showing delivered in Paytm & xpressbees website however I have not received the same yet. Considering above ...
Apr 11, 2024 by Prakash Butani
PayTM - Payment failed but not refunded Closed
I made an in app purchase from clash of clans for a special event on * Feb but services were not delivered. So I connected both sides Paytm as well as supercell but Paytm said me that the payment was successful. And supercell asked me for Googl...
Feb 18, 2024 by Amit Kumar
PayTM - Fraud transition Closed
Yesterday, one of my friend message me on Instagram and ask me for money. he send his account details, then the i send ***** to his account, But when i call him he said the ID was fake someone is make hi fake ac on Instagram....
Dec 29, 2023 by Mohit Rawat