Jeeves.co.in
- Payout for mobile screen damage not made company uses delaying tactics claiming technical issues but Open
Carl Barros Mascarenhas filed this complaint against Jeeves.co.in on Feb 29, 2024
Resolution Demanded:
Apology
Refund
Replaced
Damages
I had purchased Screen Damage Protection for a Samsung Galaxy Flip * mobile phone on Flipkart. There was damage to the screen due to a fall on **nd June **** at home in Goa India, which is within one year of the date of purchase and insurance coverage with insurance invoice on **-**-****. I had availed the repair service from an authorized Samsung service center which cost me Rs. *****, for which I am eligible to claim Rs. **,*** as per the policy (**% of invoice)
However despite following up with the Insurance provider over a period of * months over phone/email they use delaying tactics claiming technical issues but never respond. Complaint was raised in Jun'**
Are you brand?
Are you Lawyer?
Jeeves.co.in
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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