Attitudist
- Payment Fraud Closed
Jay Nandwana filed this complaint against Attitudist on Apr 29, 2024
Resolution Demanded:
Apology
Refund
Replaced
Damages
I am writing to bring to your attention a concerning issue regarding Order ID ******, which I placed on February **, ****. Despite multiple attempts to resolve this matter, I have yet to receive the ordered items, and the tracking information indicates that the package was delivered to my registered address.
Here are the details of my order:
Order ID: ******
Registered Email Address: jaynandwana*@gmail.com
Registered Mobile Number: +** **********
Upon contacting customer care, I was informed that the product was not available and that I needed to cancel the order. However, I encountered further complications as there were no options provided on your web portal to cancel the order.
Regrettably, my funds have been held since November ****, and despite following the instructions to cancel the order, no resolution has been reached. Instead, I was issued a gift card that could only be utilized within your platform.
In an attempt to resolve this matter, I placed a new order in February ****, only to experience the same lack of communication and delivery after two months have elapsed.
I am deeply disappointed by this ongoing situation and the lack of satisfactory resolution provided by your customer service team.
Are you brand?
Are you Lawyer?
Attitudist
GoFirst Airlines
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
Kimi Shrivastava
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