Burger King India Private Limited
- Payment done but order was not placed Refund was not processed Open
ASWIN KUMAR S filed this complaint against Burger King India Private Limited on May 19, 2024
Resolution Demanded:
Refund
Damages
This has reference to the subject matter, on **/**/****, me and my friends had visited BURGER KING STORE at PVP SQUARE MALL, *RD FLOOR, VIJAYAWADA. Even though we had visited the store for In-Dine, we had been asked to order online through QR Scan they provided.
I had ordered for Rs.****.** with the order details as per attachment under order number #****. But the subject order was not reflected in their pending order list. So we had been asked to wait for some time, meanwhile they had started to prepare the order items which we said.
As it took more time, they asked us to order again offline and they told us that the online payment will be refunded within * to * days.
Further the subject order has still been in PENDING status
Even after a month I am not getting any response from your side. I am very much fed up with your customer service. I had visited the store thrice, even though there is no proper response. They simply sending mails and ask me to wait.
Worst service I had received ever. Look into the matter and do the needful.
I had attached the screenshot of the same.
In this regard, I am escalating the subject matter to your perusal believing I will get proper response from your end.
The Order Details are as follows
Order No: ****
Date: **/**/****
Name: ASWIN KUMAR
Mobile No: ***** *****
Are you brand?
Are you Lawyer?
Burger King India Private Limited
No Broker
"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."
Roshan
Related Complaints
Burger King India Private Limited - Bad quality and missing ingredients Closed
I ordered a *** combo for a crispy veg double patty and a veg taco from Burger King outlet Rudrapur, Uttarakhand. I got the Taco with little filling and missing ingredients like no lettuce and sauces as such. Very bad quality. ...
Jan 16, 2024 by Rishabh Singal
Burger King India Private Limited - Missing items Open
I had ordered burger and KING (LARGE) fries from swiggy (burger king), pain elevated charges for delivery as well but i wasnt provided with the stuff i ordered. The fries were of small size and were even half the quantity of small. I tried to t...
Feb 08, 2020 by Alizeh Rasool