Swiggy
- Paid for the for the food which was technically not ordered Closed
Sudheesh Kumar filed this complaint against Swiggy on Mar 10, 2021
Resolution Demanded:
Apology
Refund
On *th of march, I tried ordering food from Swiggy for the amount of Rs.***. The food ordered was for my family and kids who were at home for the only holiday we spend together. When i tried to confirm the order the money was taken from my account without any hassle (it didn't even take much time to second guess that maybe there is a payment gateway issue). So, first i tried to have a word with this guy named Sumit.b, who was actually a guy who made me wait for **mins to give me a reply on my concern, even when i ws submitting my payment proof and then i started to talk with a supervisor (Pragnya) who only had this mechanical answer that u'll recieve the refund within *-* business days and they kept cuttin my chat. And this was all happening when my whole family was waiting for the food. I was actually starting to beg to them that help me with whatever solution the have but to no avail.
Are you brand?
Are you Lawyer?
Swiggy
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
Related Complaints
Swiggy - Refund from Swiggy team Closed
I have placed order to Swiggy for delivering the order no ***************. Food was showing delivered whereas I didn’t receive it. Since then I am chasing swiggy team for solution of the issue but they are not responsive and not refunding th...
May 05, 2024 by Manisha Saha
Swiggy - Delivery boy stolen my son crocs Closed
Your delivery boy stolen my son crocs it's worth become 5000...
May 04, 2024 by Gururaj
Swiggy - Someone called me and asked to pay fine Closed
I joined as delivery partner in **** and no balance was pending n left work after * month due to health issue n personal problem..now someone called me and asked to pay fine of **k + that is after * years .. it is very much mind upseting thing ...
May 04, 2024 by Darshan k g
Swiggy - Refund Amount Closed
I have ordered food in Swiggy and due to time delay I cancelled it. It's not my mistake. They have charged entire ordered amount as cancellation amount...
May 01, 2024 by Deepa Raja
Swiggy - Item missing and bad quality food Closed
I have a complaint regarding the order #***************. Order included Plain Naan(*), Tandoori(half), Alu Mutter Curry(*), Laccha Paratha(*). Issues with the order. *. Order was late as the delivery partner took a longer route. *. Aloo ma...
May 01, 2024 by Deepak Bonela