Swiggy
- Packaging charges at Swiggy Open
Sheetal Garg filed this complaint against Swiggy on Jul 16, 2019
Resolution Demanded:
Damages
I have ordered few items using Swiggy at Faasos
(Bharat Complex, Sector **, Noida). Swiggy has charged **.** rupees as packaging charges. I have talked to customer care. They told me that this money will go to restaurant. Swiggy is not liable for this amount. I have not opted for this option. I don't know how they will deliver the order if person do not need cutlery.This amount has been charged forcefully. I could not cancel the order as they will deduct order cancellation charges. Swiggy disclaims the charges provided by restaurant.
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Swiggy
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"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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