Shiprocket.in
- Package Not Delivered Open
Mit Bharat Kotak filed this complaint against Shiprocket.in on Dec 26, 2019
Resolution Demanded:
Refund
Damages
We had shipped package via Shiprocket, whose courier partner FedEx AWB - ************, shows goods delivered to buyer.
But our buyer claimed he has not received so we sent a replacement via Delhivery courier AWB - ************ and the same was delivered to the buyer.
We did this only to give satisfaction to the buyer.
But now, Shiprocket folks are making excuses stating as goods are already delivered to the buyer, they cannot do anything about it.
Obviously we sent replacement package to buyer from our own pocket at our own cost. But in actual we have sent * pcs, one is delivered and another is not traceable.
All above has been confirmed on a conference call with courier partner Shiprocket person and actual buyer, Mr.Arjun Patel on call, but Shiprocket folks are not ready to help us and neither get it re-checked with FedEx, or not even settling our claim amount
Are you brand?
Are you Lawyer?
Shiprocket.in
Yamaha Motor
"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "
Chandan K S
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