1mg
- Package not delivered Closed
Kuldeep Dutta filed this complaint against 1mg on Nov 04, 2019
Resolution Demanded:
Apology
Refund
Replaced
Damages
I checked the medicine required for my mother in *mg and as it showed delivery within *-* days, so I placed the order on the **th of Oct, **** as I needed the medicine on an urgent basis.
Now the ordeal began. The shipment was of
EcomExpress. It arrived my town, Guwahati on ** Oct, ****, however for * days till ** Oct there was no delivery attempt. On **th evening, I suddenly got the message that my order couldn't be delivered as my address was undeliverable. But, this was the same address where *mg delivered my last ** orders.
Till now for this order *mg has revised * delivery dates but the order still couldn't be delivered. And above all there is no customer care help. There is no where I can call, there is a useless chat service where never one finds an agent to discuss the problems and if I send a mail, the only reply given to me is an automated one assuring me to look into the matter.
I am not buying any fancy thing, I am buying critical healthcare medicine on which person's life may depend. If this so called online pharmacy fails to deliver my order even after ** days how can one depend upon them.
Are you brand?
Are you Lawyer?
1mg
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
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