Myntra
- Package not Delivered Open
Dominic Reid filed this complaint against Myntra on Jul 14, 2019
Resolution Demanded:
Apology
Refund
Replaced
Damages
So I ordered a belt from MYNTRA on **th June ****, it was to be delivered by **rd June. However I didn't receive it. On June **th I called the customer service and informed the same. Told them I haven't receive it yet and there was no update at all. They told me it should reach in * days. That's didn't happen. On July *st I called back spoke to a supervisor who assured me a resolution will be done in ** hours, and that I will receive a call back. She was apparently an escalations manager. On *th July I called back, and spoke to a supervisor who told me that they will call me within ** hours. Still no one called and no resolution. Call them backed on ** July supervisor told me the same story. **-** hours for a callback and update. It's been over a month now. HOPELESS SERVICE. PEOPLE SHOULD BE AWARE THAT MYNTRA IS DOING THIS. IT FOCUSES ONLY ON SALES, AND DOESN'T GIVE A DAMN TO CUSTOMER SERVICE.
Are you brand?
Are you Lawyer?
Myntra
Meesho
"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."
Syed Noorul Arefeen
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