Nykaa beauty
- Package not delivered Closed
Deepika M filed this complaint against Nykaa beauty on Mar 11, 2023
Resolution Demanded:
Replaced
Placed an order in nykaa (order number NYK-*********-*******) worth ₹****. The shipment of products was done in * batches and *nd shipment had * products. Also for this order, nyka prive birthday gift was included. The *nd shipment for all the * products was never delivered and the delivered package had only the free gift items. The products were worth ₹****. Nykaa support did their investigation but just came up with sorry and confirmation that all products are delivered even after repeatedly telling them that i never received any products.
Are you brand?
Are you Lawyer?
Nykaa beauty
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Nykaa beauty - Refund issues Closed
I mistakenly scanned the QR code on the package and paid the money also. Then when I asked the delivery guy he told he won’t give me the package unless I pay the money to him again . So I had to pay them twice . I called Nykaa customer ca...
Feb 11, 2024 by Manmitha
Nykaa beauty - Return not accpeted Closed
i ordered some product on nykaa beauty app, and some of the items are in the ordered item list, i not satisfied, Because after * day all items price drop, so i thought i'll purchase product other price. but nykaa says " hum apko pehle kai baar...
Dec 25, 2023 by Ruby Khan
Nykaa beauty - Missing product Closed
I had placed an order for * items but I received only *. I emailed them, contacted customer care thrice but they rejected it. I don’t understand how it’s my fault that the team rejected it, I paid for it but didn’t receive the product. ...
Jul 16, 2023 by Ayushi
Nykaa beauty - Product missing Closed
I ordered an electric mask sheet worth Rs **** for sister’s birthday. They sent a wrong product. I raised a request for return. The request has not been approved yet. They keep asking me to wait for ** hours since many days. Now when I call, ...
Apr 05, 2023 by Shadan Rahman
Nykaa beauty - Package not delivered Closed
I have order some products from nykaa.. and by mistaken my number on app was wrong so I update it with correct one and also share alternate number.. but the delivery guys didn't call me and he delivered package but I didn't received any packag...
Mar 09, 2023 by Sanjeevani rajapure