Sirphire
- Package Not Deliverded Open
Mudit Raj filed this complaint against Sirphire on Sep 06, 2024
Resolution Demanded:
Refund
Dear Team,
I am writing to express my deep dissatisfaction with the handling of my recent order for a phone back cover, placed on August **, ****. It is now well past the expected delivery time, and I have yet to receive my order. This delay is not only unacceptable but also reflects extremely poorly on your service standards.
To make matters worse, every time I track the order, it shows "pickup rescheduled" with the activity noted as "P/U NOT GIVEN BY CUSTOMER - HIGH RATE." This is completely inaccurate and misleading.
I expect this issue to be resolved immediately. Please ensure that my order is delivered without any further excuses or delays. Your prompt attention to this matter is required, and I anticipate a swift resolution.
I look forward to your immediate response and action.
Are you brand?
Are you Lawyer?
Sirphire
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
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