Hathway
- Package Cancellation Open
Himanshu Arora filed this complaint against Hathway on Nov 21, 2019
Resolution Demanded:
Apology
Refund
Replaced
Damages
This is regarding the Hathway Cable in NIT-* Faridabad area with your authorized Vedu/Sonu Cable operator.
We observed issue with our set-up box on **th Nov. It was showing "insert card issue". We complaint to our cable operator regarding that.
He suggested to change the box or get it repaired but before doing anything suggested, we cleaned it and tried again. It worked fine for us and therefore, we informed the cable operator.
Till the time we informed the operator, it was working fine. The time i informed him, my card stopped working after few minutes and it is stating message as " Please contact your cable operator as your channel is not subscribed" even though i have a complete package till the end of this month.
I tried to contact him but his response was not ethical as he said we need to take new set-up box with new card. Which was never informed to us as my card was perfectly working.
I also complained to Hathway Nodal officer and Appellate regarding this but they didnt find any resolution on this. Infact blamed us for this.
They can't even say anything to cable operators. I don't know whether Hathway is big or the ego of local cable operator which hathway team is satisfying.
Are you brand?
Are you Lawyer?
Hathway
Byjus
"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "
Ramachal V
Related Complaints
Hathway - Wifi Internet not work Closed
internet. not working .. please check my wifi nd customer care not responding .. please help me out ...
Sep 12, 2024 by shaul peter
Hathway - Frequent Phone calls harassing from Hath way internet Closed
i am receiving frequent calls from HATHWAY INTERNET and when i blocked numbers they called me different numbers. getting calls from hathway chennai or Bangalore..they are harassing like hell ...
Jul 06, 2024 by Srinivas Katakam
Hathway - Spam calls even after informing Closed
even after informing several times hathway haas given my number to other sources calling me daily during meeting hours , missed interview calls ...
Jun 27, 2024 by sam livingstone
Hathway - No internet service since a week Closed
This company is the real pathetic company in providing services. First they took my money and didnt come for installation for * days. After callimg them multiple times and asking for refund, they installed it. The internet only worked for * day...
Mar 19, 2024 by Ashima Khanna
Hathway - Internet not working Closed
Hi i have subscribed for hathway internet plan last * days my internet not working i have raised support ticket with hathway team but no response from anyone not able to talk with tollfree number completed feeling stress using this internet ...
Dec 18, 2023 by srinivasan