The Big Book Box
- Order not delivered in 2 years Closed
Paulami Bandyopadhyay filed this complaint against The Big Book Box on Jun 26, 2024
Resolution Demanded:
Apology
Refund
Damages
I ordered books(Olivia Blake Exclusive bundle) worth Rs.****.** (order no. #****) on the Fanbox site managed by The Big Book Box on *th September ****. Till this day I haven't received the package. After chasing them over email for over a year I received a mail from them asking if customers would like store credits or refunds since they won't be able to ship one of the books. I informed them that I would like a refund. Needless to say I haven't received the books or the refund. Moreover an employee/proprietor of TBB (named Simran) was terribly rude over the mails. It has been * years now and I'm still mailing them for support which is nowhere to be found. This has caused me mental distress for so very long. I intend to take all the receipts to consumer court at this point!
Are you brand?
Are you Lawyer?
The Big Book Box
Udaan
"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "
Adil Khan
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