Football monk
- Order Never Delivered Closed
Nikhil Sinha filed this complaint against Football monk on Apr 27, 2021
Resolution Demanded:
Apology
Refund
Replaced
I had ordered * jersys one Atletico Madrid home kit and one Bayern Munich home kit from their site on **-March-****. Firstly they delivered only one kit Atletico Madrid one without shots included (on-site it is mentioned that shorts will be included) and faded jersey, then I kept messaging, calling emailing them to get this sorted, after which they said sorry and said we will replace the item and again dispatch a new order this time which will include * jerseys this time with shorts. After a days the delivery agent picked up the jersey for return. I thought all my tension would be over this is day ** after my initial day of purchase. A few days later I got a notification that the parcel was returned successfully, so next day I wrote them a mail asking when will they dispatch. Ever since that day I have never received my order. NO one replies to my email no one picks up the call. I have sent at least ** emails, till now I have not gotten my jersey. Every time they would say they will dispatch in * days but now they stopped replying to my mails. I am working very hard to earn my money, I have just graduated so for me each rupee matters. Mentally it has taken a toll because I don't know what to do next. I have made a huge mistake and this has to be one of the worst experience as a consumer.
Are you brand?
Are you Lawyer?
Football monk
Udaan
"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "
Adil Khan
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