Oda classes
- Oda class cancellation accepted but not refunded from august 2023 end Open
Sarala rani filed this complaint against Oda classes on Feb 08, 2024
Resolution Demanded:
Apology
Refund
Replaced
Damages
We have enrolled our kid on Oda class paying rs.***** for ****-** master class. Before it Akash from Oda gave us false promises saying course will on august ****, credit card cash back of ***rs will be given , extra course details etc. Hurried me initially until payment saying slots are getting emptied. After payment no confirmation detials are sent as promised written as per our conversation. After two days mailed us receipt. I have complained to Akakansha. They rarely picked whatsapp calls, and to messages. No calls are attended.Messages were impolite and talk was reckless, behaved like complain what ever you want. ( she even gave wrong customer care mailid when i insisted, not provided mobile number).I have applied immediately after *-*
days ( on aug **) for cancellation stating their behaviour. There was no response for the mail until September *th ****, even after ***s of mails. They accepted cancellation request and asked me send account details etc., I sent them, after it no response. Initially they messed adding mobile number and alternate numbers of me intentionally.
Later from them till today I have been continuously following them up. They say "we will update you asap" always for the mails. In between On call veena hr oda said nicely in * to * days,I will get refund back. After it she was not lifting calls. Mentors called once said, I was eligible for refund. After it they scared to reveal the same. In between my mail thread to them is deleted * times. I complained Oda for phising my mailid and deleting for *nd time., then on I mailed all to my alternate mailid. It is very much frustrating and humiliation by Oda class management by not refunding even after accepting my request. Now on app it shows course ends by March *st. May be they drag on replying until course ending. These guys must be punished for cheating parents and playing with future of kids. And earning huge money by false promises.
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Oda classes
Samsung
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