Shoppers Stop
- Not exchanging the product or refunding my amount even after 25 days Closed
Itishree Gupta filed this complaint against Shoppers Stop on Jul 09, 2024
Resolution Demanded:
Refund
Damages
I received the ordered item on ** June ****. Later I returned * kurtas out of * because of size on **th June ****. Courier agency picked the item on **th June. But till date I.e. * july ****. , I did not got my exchanged item or any type of refund.
Now after emailing *-* times to customercare@shopperstop.com and calling their customer support executive *-* times , today they are telling me after almost ** days that your order has failed the quality check. Therefore we are returning back it to you. When I asked which quality check, they did give any response. This is ridiculous. I have not used that kurtas nor even wear it. I returned it only by seeing the size. I don't know which quality they are talking about. How can such a big company make a false claim to hide their fault. What can I do to get my refund.
Are you brand?
Are you Lawyer?
Shoppers Stop
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
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