BYJUS Edtech distance online education mobile learning
- Non Refund of fee by Byju s Open
Aashaq Hussain Zargar filed this complaint against BYJUS Edtech distance online education mobile learning on Jan 26, 2024
Resolution Demanded:
Apology
Refund
Replaced
I Aashaq Hussain Zargar father of Master Abrar-Ul Haq Zargar of Ward No. **, Tawheedabad Colony Bagh Bandipora J&K want to draw your kind attention that I had enrolled my ward in BYJUS (Edtech, distance online education, mobile learning), having offices across the country including the Jammu city, on **st November **** for a course *th, *th, & *th class and paid the complete course fee of rupees *****/-. However, my ward was not satisfied with the course offered by the BYJUS platform, as such cancelled the course within ** days of registration as per the companies statutes mentioned in the policy documents and requested for the refund under rules. At first the executives of the company (Byjus) assured me that refund shall be credited to my bank account within one month from the date of cancellation. Till date nothing has been done and when contacted they play hide and seek making lame excuses on one pretext or the other. Of late, I came to know about through various sources the dilly dallying tactics of Byjus to grab the hard earned money of common masses.
As of now despite cancelling the course that I had opted for my ward they are reluctant to refund the course fee. It is also pertinent to mention here that the tablet (Learn Station) they have posted to my address against the sum of rupees *****/= was also damaged and did not replace it despite many written requests.
As a common citizen I fail to understand how such Edtech company is operating under the nose of government and luring common masses in the name of education just to grab their hard earned money.
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BYJUS Edtech distance online education mobile learning
Nobroker
"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."
Vikram B