H M
- No refund or acknowledgement Closed
Ruchika M filed this complaint against H M on Oct 07, 2020
Resolution Demanded:
Refund
I placed ORDER NUMBER:*********** on *th aug on H&M India official website and returned * items worth ****/- around **th Aug. Their pick-up guy from Delhivery agency did not give me a RETURN RECEIPT at that time. Since it was my first ever online purchase from H&M I was absolutely unaware that I should have got something like a return receipt. Since sep * I have been mailing and calling H&M as well as Delhivery for my refund but Delhivery claims that the items were never picked up whereas H&M says they can't help because I don't have a return receipt(which should have been handed to me by their pick-up boy since it's his duty). I believe that due to my regional location at Sri Ganganagar, Rajasthan they are fooling customers like. Such incidents don't happen with customers in bigger cities.
Are you brand?
Are you Lawyer?
H M
Swiggy
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