Swiggy
- No refund initiated Closed
Shermeen More filed this complaint against Swiggy on Dec 25, 2020
Resolution Demanded:
Refund
Amount of *** rupees was deducted from my account but order was not placed on **/**/****. Next day the transaction was complete and swiggy received the amount but the app showed no active refund status. I contacted swiggy thrice they said the refund is initiated and I will receive it in *-* days. When contacted for the fourth time they suddenly said that no amount was captured by them and that I should contact the bank. On contacting the bank twice and after the bank had investigated the matter, I was told on two seperate occasions that the beneficiary had received the payment and that the transaction was successful, on informing this to swiggy they were still adamant that they did not receive any amount and closed the thread.
Are you brand?
Are you Lawyer?
Swiggy
No Broker
"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."
Roshan
Related Complaints
Swiggy - Regarding cancellation charges Closed
I have ordered biryani in swiggy account with order id ***************. Due to my phone is not working at that time I have given another number to delivery partner to reach out to me. But he didn't called to that number and cancelled the order ...
Oct 31, 2024 by Pavani tumu
Swiggy - Swiggy using my email id for someone else order Closed
Hello, I've been receiving invoice emails multiple times from Swiggy for someone else's orders with my account. I had complained to customer service multiple times , still no actions are taken. Iam still not aware how can both accounts h...
Oct 28, 2024 by Akshay Ravindran
Swiggy - Cancellation charges Closed
I am writing to dispute the unfair cancellation fee charged to my account and request a full refund for my order, which was cancelled by the rider without my consent. I placed an order on Swiggy (Order ID: ***************) and paid the tota...
Oct 27, 2024 by Saket Srivastav
Swiggy - ORDER NOT DELIVERED Closed
I placed a prepaid order with Swiggy, which was unjustly canceled by the delivery partner despite my clear instructions. After confirming my address, the delivery partner stalled near my location for ** minutes without further contact, then can...
Oct 27, 2024 by DEV SHARMA
Swiggy - Incomplete order delivered Closed
My order which also had * burgers was not delivered. When raised a complaint with Swiggy, they closed it by saying, you can rate the restaurant. How can they this to customers. Order id : ***************. I do have a video recording ...
Oct 26, 2024 by Namadev Nalawade